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Or
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Contact Us
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Our online learning platform is currently only open to Installer accounts in SolaX Cloud. If you wish to use the online platform,please send your account application to training.global@solaxpower.com

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Hot Solution

  • Inverter does not display battery voltage

    The inverter does not display the battery voltage when the battery relay is closed and the master battery status light is solid green.

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  • The battery cannot start

    Issue introduction After the battery is installed, it cannot be turned on, and the button does not respond. Confirmation of basic information [Photo]SN numbers of inverter and batteries. Guidance for installer Step1: Restart the battery correctly to see if it’s back to normal...

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  • Grid Voltage Fault

    Issue introduction The error GridVoltFault IE03

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  • Failed to connect to the network using the 4G V3.0 dongle

    Unable to use 4G mode for networking

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  • Inverter is stuck in waiting mode

    Issue introduction The inverter doesn't work, the LED screen keeps showing waiting... status. Confirmation of basic information [Photo] SN number of the inverter Confirm the DC Switch is turn on...

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