Issue introduction
The error GridVoltFault IE03
Confirmation of basic information
[Photo] SN numbers of inverters.
Guidance for installer
Step1: Use a multimeter to make sure the grid voltage is normal
Phase voltage on the grid side |
grid line voltage(line voltage=√3×Phase voltage) |
Ensure grid voltage is normal
Step2: Setting the inverter safety matching to local grid
Remote setting→Advance setting→Safety
Step3: If none of the above solutions can solve the problem,adjust up grid protection voltage value by 5V
Remote setting→Advance setting→Grid Voltage Parameters→OverVoltage_L1(V)
Information check list
If you have completed the above <Guidance for installer>, and the problem is still not solved, please collect the following troubleshooting information and send them to the R&D.
1. [Photo]SN number of the inverter, which should clearly display the registration number.
2.[Photo]Local grid phase and line voltage.
3.[Photo]Inverter safety settings.
4.[Photo]The overvoltage protection values.