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Home / Support / FAQ / Details

INV reports GridVoltFault

Issue introduction

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The error GridVoltFault IE03

Confirmation of basic information

[Photo] SN numbers of inverters.

Guidance for installer

Step1: Use a multimeter to make sure the grid voltage is normal

Phase voltage on the grid side

grid line voltage(line voltage=√3×Phase voltage)

Ensure grid voltage is normal

Step2: Setting the inverter safety matching to local grid

Remote setting→Advance setting→Safety

Step3: If none of the above solutions can solve the problem,adjust up grid protection voltage value by 5V

Remote setting→Advance setting→Grid Voltage Parameters→OverVoltage_L1(V)

Information check list

If you have completed the above <Guidance for installer>, and the problem is still not solved, please collect the following troubleshooting information and send them to the R&D.

1. [Photo]SN number of the inverter, which should clearly display the registration number.

2.[Photo]Local grid phase and line voltage.

3.[Photo]Inverter safety settings.

4.[Photo]The overvoltage protection values.

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