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  • Introduction and Highlights of ECC and ECC-PLC

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  • Application Scenario and Configuration of ECC and ECC-PLC

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  • Solax Microinverter Communication Solution

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  • Compatibility of Inverter and Battery

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  • Solax Cloud Warranty Registration

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  • Inverter does not display battery voltage

    Issue introduction The inverter does not display the battery voltage when the battery relay is closed and the master battery status light is solid green. Confirmation of basic information 1.[Photo]SN number of the inverter and battery. Guidance for installer Step1: Disconnect the battery and inverter, then black start the battery. After hearing the click sound of the battery, measuring the voltage of the battery as shown below...

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  • The battery cannot turn on

    Issue introduction After the battery is installed, it cannot be turned on, and the button does not respond. Confirmation of basic information [Photo]SN numbers of inverter and batteries. Guidance for installer Step1: Restart the battery correctly to see if it’s back to normal...

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  • INV reports GridVoltFault

    Issue introduction The error GridVoltFault IE03 Confirmation of basic information [Photo] SN numbers of inverters. Guidance for installer Step1: Use a multimeter to make sure the grid voltage is normal...

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  • Troubleshooting WiFi+4G Dongle issues

    Issue introduction Unable to use 4G mode for networking Confirmation of basic information [Photo]SN number of the inverter and pocket. Guidance for installer Step1: Go to the local menu <About> via the inverter screen to see if the inverter has successfully recognised the inserted pocket Resister SN number...

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  • Inverter is stuck in waiting mode

    Issue introduction The inverter doesn't work, the LED screen keeps showing waiting... status. Confirmation of basic information [Photo] SN number of the inverter Confirm the DC Switch is turn on...

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