APP registration

Step 1: Scan the following QR code or search for the keyword “SolaxCloud” in the APP Store to download the Monitoring APP.

Step 2: Click the > button at upper left corner to choose language.

Step 3: Click “Sign Up” at the bottom of Monitoring App.

Step 4: Fill in your registration Email, input the Verification code, and enter your password to create the account.

Note:If the registration fails, please contact the SolaX Technical support team.

WiFi connection

Step 1: Log in your account.

Step 2: Allow SolaxCloud to access your system location, fill in site name (self-defined), system size (refers to the total PV power of the system) and add device by scanning the code on Pocket WiFi.

Step 3: Enter your WiFi account and password. Start to configure the device network.

Troubleshooting

If the WiFi configuration fails, please check the following table to diagnose and seek solutions.

The on-grid inverter can be offline at sunset without enough solar input. If you still want to monitor your system at night, you will need SolaX on-grid inverter with a built-in AC auxiliary power supply(APS) and SolaX smart energy meter/CT to achieve 24 hours energy monitoring.

X1/X3-Hybrid G4, X1-Boost G4, X1-Mini G4, X3-MIC/PRO G2

After system installation, there are few steps for commission, such as Wi-Fi and basic inverter configuration. After checking all connections and turning ON all switches, when PV input has exceeded the start-up voltage, the inverter will run into checking and operating status. You can start setting up the Wi-Fi dongle via SolaX Cloud APP to config the connection to monitoring platform.

Besides, on the APP or the LCD screen you can configure the basic settings easily, including language, date&time, and the safety code according to your local grid standard, and export control if zero injection is required.

Yes, each inverter in the parallel system need its own pocket WiFi/LAN

The refresh time is 5 mins.

With latest Pockect 4.0 dongle the refresh time of the energy flow chart will be 10s .

Yes. (Only WiFi2.0/WiFi3.0/WiFi+LAN adaptations have been updated so far)