APP registration

Step 1: Scan the following QR code or search for the keyword “SolaxCloud” in the APP Store to download the Monitoring APP.

Step 2: Click the > button at upper left corner to choose language.

Step 3: Click “Sign Up” at the bottom of Monitoring App.

Step 4: Fill in your registration Email, input the Verification code, and enter your password to create the account.

Note:If the registration fails, please contact the SolaX Technical support team.

WiFi connection

Step 1: Log in your account.

Step 2: Allow SolaxCloud to access your system location, fill in site name (self-defined), system size (refers to the total PV power of the system) and add device by scanning the code on Pocket WiFi.

Step 3: Add a device by inputting the registration No. or scanning the QR code on the dongle

4G connection

Step 2: Allow SolaxCloud to access your system location, fill in site name (self-defined), system size (refers to the total PV power of the system) and add device by scanning the code on Pocket WiFi.

Step 3: Add a device by inputting the registration No. or scanning the QR code on the dongle.

 

Step 4: Choose [4G] mode. Connect to wifi_XXXXXXXX (XXXXXXXX is the code on your device).

Step 5:To configure 4G network information, here you need to enter [APN] information and select [Network Deployment].

Notice:

• For APN information, you need to consult the network operator from whom you purchased the 4G SIM card, as different operators provide different APNs.

• If you are an American end user, it is recommended to select [Cat M] for [Network deployment].

 

Troubleshooting

If the WiFi configuration fails, please check the following table to diagnose and seek solutions.