When the export is set to Zero Export or Export Control is set to 0, the PV power will be adjusted to match the load power demand, and the inverter will not output excess power to the grid.
In this case, it is normal for the PV system to stop performing Maximum Power Point Tracking (MPPT) because the system does not need to produce any additional power.
If the battery is fully charged and the load power is 0 or very small, the system will not produce excess power from the PV system. This is also a normal phenomenon because there is no energy consumption requirement, so the PV system does not need to continue generating more power.
If the customer has set the sub mode, the battery is usually close to being fully charged in this mode, and such situations are likely to occur.
If the battery's state of charge (SOC) is not full and there is enough PV power, but the system is not performing MPPT, the first thing to check is the battery Max Charge Current setting. Too small of a charging parameter may prevent the inverter from performing MPPT as expected.
If all settings have been checked and everything seems correct, but the PV system still cannot perform MPPT, please check the firmware version and upgrade to the latest firmware version (15.09 or above).