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Home / Support / FAQ / Details

Battery Relay Fault

Alarm Attribute

 

Alarm name

Alarm Severity

Alarm Category

Battery Relay Fault

General

Inverter alarm

 

Possible Cause

 

Cause ID

Possible Cause

1

Battery relay malfunction

2

Relay self-check failed

 

Suggestion

1.Update the firmware to the latest version.

2.This error indicates a relay fault at the inverter's battery port. Try restarting the battery multiple times.
3.If the issue remains, provide the completed troubleshooting results to SolaX technical support team through video or images
.Including but not limited to:
1) SN number of the inverter.
2)A video of multiple battery restarts.

 

 

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