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Home / Support / FAQ / Details

Cluster Communication Quantity Mismatch

Alarm Attribute

 

Alarm name

Alarm Severity

Alarm Category

Cluster Communication Quantity Mismatch

General

Battery alarm

 

Possible Cause

 

Cause ID

Possible Cause

1

The number of battery cluster communications does not match.

2

There is a communication problem between the BMS and the parallel box.

 

Suggestion

1. Check whether the communication cable between the BMS and the parallel box is connected correctly.

2. Turn on the main control battery in turn, wait for the self-test to complete, and then start the battery parallel box.

3.If the issue remains,provide the inverter's SN number to the SolaX technical support team for further analysis.

 

 

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