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Home / Support / FAQ / Details

BMS Software Protect

Alarm Attribute

 

Alarm name

Alarm Severity

Alarm Category

BMS Software Protect

General

Battery alarm

 

Possible Cause

 

Cause ID

Possible Cause

1

Slave battery software protection failure.

2

The slave battery is faulty.

 

Suggestion


1.  Connect the batteries to the system one by one to identify the faulty battery.If the issue remains, provide the completed troubleshooting results to SolaX technical support team through video or images.Including but not limited to:
1) SN number of the inverter.
2) SN number of the faulty battery.

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