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Home / Support / FAQ / Details

BMS Relay Fault

Alarm Attribute

 

Alarm name

Alarm Severity

Alarm Category

BMS Relay Fault

General

Battery alarm

 

Possible Cause

 

Cause ID

Possible Cause

1

Battery relay failure.

 

Suggestion

1.Update both the battery and inverter firmware to the latest version, then restart the battery multiple times.
2.If the issue remains, provide the completed troubleshooting results to SolaX technical support team through video or images.Including but not limited to:
1) SN number of the inverter.
2)A video of multiple restart attempts, including the display on the inverter screen.

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