Sign in
Already have SolaX Cloud Installer Account
Or
Access to E-Learning
Contact Us
Contact Us
Our online learning platform is available to Installers using details from SolaX Cloud accounts. To request access, please email your name, country, company type, company name, and email to training.global@solaxpower.com
Home / Support / FAQ / Details

Grid Voltage Fault

Alarm Attribute

 

Alarm name

Alarm Severity

Alarm Category

Grid Voltage Fault

General

Inverter alarm

 

Possible Cause

 

Cause ID

Possible Cause

1

Grid Voltage fault: The grid voltage exceeds the permissible limits set by the safety code.

 

Suggestion

1.Check if the safety code settings are correct and measure the grid voltage to ensure it is within the normal range.

2.Update the firmware to the latest version.

3.If the issue remains, provide the completed troubleshooting results to SolaX technical support team through video or images.Including but not limited to:
1) SN number of the inverter.
2) Measurement result of the grid voltage.

 

 

About Cookies

We use cookies to enhance your browsing experience, serve personalized ads or content, and analyze our traffic. By clicking "Accept All", you consent to our use of cookies.
Accept Reject