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Home / Support / FAQ / Details

The battery is not working - load power is low

FAQ\ Hybrid INV

Issue introduction

No battery output when the loads are working with low power

Confirmation of basic information

[Photo] SN numbers of inverters.

[Photo] ‘HotStandby Set function should be disabled.

Guidance for installer

Step1: Set HotStandby Disable.

Settings path: SettingAdvanced setting → HotStandby Setting

 

Information check list

If you have completed the above <Guidance for installer>, and the problem is still not solved, please collect the following troubleshooting information and send them to the Solax technical support team.

1.[Photo] SN number of the inverter, which should clearly display the registration number.

 

2.[Photo] HotStandby Set function should be disabled.

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