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Home / Support / FAQ / Details

Grid Lost Fault

Alarm Attribute

 

Alarm name

Alarm Severity

Alarm Category

Grid Lost Fault

General

Inverter alarm

 

Possible Cause

 

Cause ID

Possible Cause

1

Grid lost fault: There is no grid voltage input at all.

 

Suggestion

1.Confirm if the grid power is off and if the battery is connected;
2.Check if the switch on the grid side is normal;
3.Check the wiring of the gird side and measure the voltage value of the AC port of the inverter
4.Upgrade the firmware to latest version.
5.If the issue remains, provide the completed troubleshooting results to SolaX technical support team through video or images
.Including but not limited to:
1) SN number of the inverter.
2) Measurement result of the inverter AC port voltage.

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